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At Bioverativ, we are committed to supporting and partnering with the blood disorders community around the world to enable access to therapy. We offer a variety of personalized assistance and resources shaped by community input.

Enabling access for patients in need

Patient Support

At Bioverativ, a Sanofi company, we are committed to enabling access to therapy. We provide comprehensive access and assistance programs shaped by community input, with the goal that no one forgoes treatment based on financial limitations or insurance status. We offer a variety of personalized assistance and resources through our Patient Services programs.

Everyone who calls Bioverativ Patient Services will talk to a coordinator who will provide dedicated, one-on-one assistance: someone who will work with the individual and tailor resources to help meet their needs. To support access to therapy, these highly trained coordinators will work directly with people with hemophilia, their loved ones, healthcare providers, pharmacies and home healthcare teams. For clinicians, the programs provide a range of professional support materials to facilitate the use of Bioverativ therapies when appropriate.

Coordinators provide people with hemophilia and their families with:

  • Assistance on how to receive therapy or with monthly copayment or co-insurance costs
  • Support for continued access to treatment, including if they have a lapse in insurance coverage or have reached their cap
  • Understanding their insurance coverage options

To learn more about these services, please call or visit:


Hemophilia A resources

Monday–Friday, 8 a.m.–8 p.m. ET


Hemophilia B resources

Monday–Friday, 8 a.m.–8 p.m. ET


Cold Agglutinin Disease resources

Monday-Friday, 8 a.m.-8 p.m. ET